VIDEO TELEHEALTH INDEPENDENT MEDICOLEGAL EXAMINATIONS

 

Dr Dush Shan and Norwood Specialist Centre now offer Independent Medical Examinations in Psychiatry using Internet Video applications such as Zoom and other programs that work on smartphones, tablets and Personal Computers/laptops. Organisations can call us directly to make Video Telehealth appointments for persons located anywhere in Australia. This would suit persons in country locations in Victoria as well as interstate. We also have facilities that meet criteria for court appearances via approved Internet video apps.

 

Advantages:

Savings in travel costs for the patient and the referrer

Convenience for the patient because Video Telehealth is effectively a Home Visit from the doctor.

Reduces stress for patients with injuries that are uncomfortable for travel of more than 30 minutes

Particularly suits patients who are uneasy about emerging from their homes

Can include a translator or a support person even if that person is at another location, if they have the app on their device

Increased safety from COVID-19 during the pandemic

Appointments can still take place during lock downs because the practice can still open.

No additional fees for this service. Charges are the same as for a face-to-face

No cancellation fee is charged if the examination fails to proceed due to technical difficulties

 

What is needed:

Patient is able to use a smart phone, PC or similar device with a stable internet connection

Patient is in a stationary PRIVATE location such as a room or a stationary car

Patient has provided a telephone number and email address BEFORE the appointment can take place

Patient or helper can communicate with our staff for assistance with the connection setup where needed. We call all patients before the appointment to remind and assist.

 

About Us

The Norwood Specialist Centre is at 31 Norwood Crescent, Moonee Ponds, Melbourne, Australia.

It is a medical centre for Specialists and Allied Health Professionals. The building is a converted Edwardian house with a car park. Wheelchair access is at the rear via the car park.

It is conveniently located right opposite the Moonee Ponds Metlink Train Station on the northbound side. You can find us on Google Maps.

About Medical Examinations

Medical examinations can be stressful for most persons. Our reception staff will endeavour to make it less so. Ask for a glass of water or tea if needed and assistance with paperwork.

 

How To Have A Less Stressful Examination

 

On arrival please cooperate with routine administrative processes for all examinations such as reading a one page information leaflet about the conditions of examination, and completing an identification and consent page. This enables the examination to proceed.

 

Do not bring small children to the examination unless there is an accompanying person to mind them in the waiting area. Small children are not permitted in the interview mainly because they can become distressed if the parent becomes emotional or loud when talking about upsetting issues.

 

You may have much to say during interview, in your own way. Do give the examiner a chance to interrupt with questions at times.

 

Try to answer the question that is asked as directly as possible. It is usually not necessary for you to remember exact dates of events but approximate times such as the month and year would be very helpful.

 

If possible have a list of the health practitioners you are currently seeing and your current medications

 

If using a translator, keep answers short so that the translator can remember what has been said and translate it. Try not to speak over the translator.

 

A psychiatrist sometimes asks questions that can be regarded as intrusive, as that is the nature of psychiatry. If you do not wish to respond to any particular question you can say so.

 

Ask for a glass of water or tissues at any time during the examination

 

If you want a toilet break or for the interview to end, please say so at any time.

 

Be aware that the maximum time set aside for examinations is normally 60 minutes

 

Do be slightly early or on time for the examination. If you are more than 30 minutes late the examination is unlikely to proceed unless the next appointment happens to be cancelled. The doctor is usually on time unless delayed by unexpected developments.

About Dr Dush Shan

 

Contact Us

For enquiries and appointments

• Call 03 9326 1146 or 03 9326 1964

Our mailing address is

• 31 Norwood Crescent, Moonee Ponds, VIC 3039

Our office hours are

• 9.00 am to 5.00 pm Monday to Thursday, 9.00 am to 1.00 pm Friday
• Closed weekends and all Public Holidays

Privacy Policy

Practitioners

Dr Dush Shan MBBS (Melbourne), FRANZCP

• Dr Dush Shan is a medical specialist in psychiatry. He only accepts appointment requests from other medical practitioners and various corporate organisations. Individuals are not able to refer themselves at this time.
   
• In addition to onsite at Moonee Ponds, Melbourne, Dr Shan now conducts video Telehealth examinations of persons located anywhere in Australia as well as Internationally, by arrangement.

 

• About Dr Dush Shan

Getting Here

Our location is at the corner of Norwood Crescent and Sydenham Street, Moonee Ponds. Access to the car park is from Sydenham Street.

IF DRIVING, plan your journey using Google Maps. There are several exits from the Freeway that are nearby such as Bulla Road, Moreland Road, and Racecourse Road. Find your way to Puckle Street which becomes Holmes Road at the level crossing. From Holmes Road, turn into Sydenham Street, one block west of Norwood Crescent. Follow it around to its intersection with Norwood Crescent and turn into our free car park. Wheelchair access is at the rear.

IF USING TRAINS, the Moonee Ponds Metlink station is right opposite. Use the Craigieburn line. We are on the Northbound side.

IF USING BUSES AND TRAMS, the Moonee Ponds transport Hub is one block away down the main shopping strip, Puckle Street, about 100 metres.